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HOW TO RESOLVE PLAY STORE CRASHING PROBLEM?

By ADMIN| October 15, 2018

CATEGORY : BLOG | BLOG DYNAMIC | BUSINESS TRAVEL | DEV

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Google Play Store is a one stop solution to all the apps you wish to download on your Android Phone. But did you notice that sometimes Google Play Store stops to work. What would you do them if you wish to download any app? There may be instances when you want to download your favorite game and you visit Play Store to download it. But the moment you open Play Store you get an error message saying ‘Unfortunately, Google Playstore has stopped’ or the program crashes. The article listed all the possible ways you can try to resolve this problem.

Resolve Play Store Crashing Problem

Reboot Your Android Phone

Rebooting the phone is the primary step to troubleshoot the problem you are facing. Whenever Google Playstore on your Android phone crashes, reboot your phone to check if the problem is there or not. To reboot the phone, long press the power button until you get the option of Reboot. Tap on Reboot and wait for the phone to restart. Upon restart, open Google Playstore and check if the problem is there. In most of the cases the problem do not occur, however, you can try out the other way around if this does not work. 

Uninstall All Google Play Store Updates

If rebooting does not solve the problem another way around is deleting/uninstalling any Updates that you have been using recently. To uninstall the updates:
  • Navigate to device Settings > Apps/Apps & notifications.
  • From the Apps sections look for Google Playstore and click on it.
  • Here you will find an option to Uninstall updates, tap on it to uninstall the updates of Play Store. 

Search for Disabled Google Apps

The Apps section in Setting includes all the apps including the ones installed and the ones which are disabled. Search for the apps which are disabled and retrieve them. Once done, check if Google Play Store is working or not. 

Clear the Cache

If all the above tips do not work, the next option you can try is deleting the cache of Playstore. Have a look at the steps below to proceed:
  • Navigate to device Settings > Apps/Apps & notifications. 
  • Here, look for Google Play Store and tap on it. 
  • From, Google Play Store, click on Storage. 
  • Here click on Clear Data and Clear Cache to delete the data and cache saved on your phone. 

Delete cache of Play services

Check if the problem is still there or not. If even this doesn’t work, delete the Cache of Google Play Services too.
  • Navigate to Settings > Apps/ Apps & notifications > Google Play Services. 
  • Now click on Storage. 
  • Here look for Clear Cache and tap on it. Store

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